Order and Return

Order Information

Place an Order and check Out Confidently

At Mia Haircare, we make ordering simple and secure. Here’s how it works:

  1. Browse Products: Explore our haircare collection and add your favorites to the cart.
  2. Review Cart: Check your selections and proceed to checkout.
  3. Secure Checkout: Enter your shipping and payment information.
  4. Payment Methods: We accept major debit cards and popular payment methods worldwide.
  5. Order Confirmation: Upon completion, you’ll receive an email confirmation and view your order details in your account dashboard.

Order Tracking

Stay informed about your order’s journey! We’ll provide a tracking number once your order ships. Track its progress conveniently using the link in your confirmation email.

Shipping Information

Delivery Timeframes

  • Domestic Express Shipping: Orders within the USA typically arrive within 2-6 business days after shipment.
  • International Fast Shipping: International orders can take 3-10 business days to arrive, depending on your location and the shipping method.

 

Order Cancellation

Need to make a change? Contact us promptly for assistance. While we process orders quickly, we’ll do our best to accommodate cancellation requests.

Return Information

Hassle-Free Returns for Your Satisfaction

We’re committed to your happiness with every Mia Haircare purchase. If you need a return, here’s how we make it easy:

  1. Return Eligibility: You can return unused and unopened products within 15 days of receipt. Products that arrive damaged or broken are also eligible for return (proof required).
  2. Initiate Return: Contact us via email at help@miahaircare.com to begin the return process.
  3. Return Shipping: Please return items in their original packaging. You’ll be responsible for return shipping costs. We’ll provide return labels and instructions.
  4. Refund Processing: Once we receive your return, we’ll issue a refund to your original payment method within 14 business days.

Additional Questions?

We’re here to help! Reach out to our friendly customer service team at help@miahaircare.com for any order or return inquiries.

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