Mia Haircare Privacy Policy

 

Welcome to Mia Haircare!

We value your privacy and want you to feel confident using our website (https://miahaircare.com) and Services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Data We Collect

• Personal Information: Name, email address, physical address, phone, payment method (excluding credit card number, processed by Stripe), and other details you provide (surveys, customer support).
• Device Information: IP address, operating system, browser type, device identifiers.
• Usage Information: Browsing history, search queries, and product preferences.
• Marketing Information: Preferences for receiving our communications.

We collect this information through:

• Account creation
• Checkout forms (excluding credit card numbers)
• Cookies and other tracking technologies
• Email communications
• Customer surveys

2. How We Use Your Data

We use your information to:

• Process and fulfill orders (shipping and delivery)
• Create and manage your account (verification, order history access)
• Personalize your experience (product recommendations)
• Analyze website traffic and user behavior (improve Services)
• Send marketing communications (with your consent)

3. Sharing Your Information

We may share your information with:

• Shipping couriers: For order delivery.
• Payment processors: For processing payments (excluding credit cards, handled by Stripe).
• Marketing partners: To deliver relevant communications (with your consent).
• Analytics providers: To analyze website traffic and user behavior.

We only share information with trusted partners who comply with our privacy standards.

4. Security Measures

We take your data security seriously:

• Encryption: We protect your personal information with industry-standard encryption.
• Secure servers: We store your information on secure servers protected by firewalls and other security measures.
• Access controls: We limit access to your information to authorized employees.
• Regular testing: We regularly test our security measures to ensure their effectiveness.
• Employee training: We train our employees on the importance of protecting your privacy.

5. Cookies and Tracking

We use cookies and other tracking technologies to improve our Services and personalize your experience.

Types of Cookies:

• Session cookies: Deleted when you leave our website (track checkout progress, remember preferences).
• Persistent cookies: Remain on your device (remember you, provide personalized recommendations).
• Performance cookies: Collect information about how you use our website (improve website performance).
• Functionality cookies: Remember your choices (language preference, enhance features).
• Marketing cookies: Deliver relevant advertising based on your interests.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Your Rights

You have the right to:

• Access: See the personal information we hold about you.
• Correction: Correct any inaccurate information we hold about you.
• Erasure: Request deletion of your personal information under certain circumstances.
• Restriction of processing: Request that we limit our processing of your information under certain circumstances.

To exercise these rights, please contact us at help@miahaircare.com. We will respond within a reasonable timeframe.

7. Third-Party Links

Our website only links to our official social media profiles. We carefully choose these links to ensure relevant and trustworthy information. These platforms have their own privacy policies, which you should review before clicking on their links.

8. Legal Compliance

We are committed to protecting your privacy and complying with all applicable data protection regulations (GDPR, CCPA, PCI, etc.). We take necessary steps to ensure your data is treated securely and your rights are respected. For more information about your data protection rights or to exercise them, please contact us at help@miahaircare.com.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or available technologies. We encourage you to check this page frequently for updates. We may also notify you of any changes through various means, such as:

• Revising the change log below this section.
• A statement on our homepage or blog.
• An email notification will be sent directly to you.
• A notification displayed through your account dashboard.

Your continued use of our Services after any modifications indicates your acceptance of the updated policy.

Thank you for choosing Mia Haircare! We are committed to protecting your privacy and providing you with a safe and enjoyable online experience.

Last Updated: 03/10/2021